• 5 stars: 0 (0%)
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  • 1 star: 1 (100%)
A
Anónimo
Poor quality

Poor quality. Not leather.
Going to return it. Please reimburse me.

Hi,

I’m sorry the band didn’t meet your expectations.

The band is made of genuine top-grain cowhide leather. The leather from our supplier has been tested by SGS, the independent testing laboratory (leather identification test, GB/T 38408-2019), and I’m happy to send you a copy of the report. As it’s a natural material, small variations in grain and colour between pieces are normal.

Of course, you can return it within 14 days of delivery. Please send it back in good condition, with your order number, to:

Vivaldo Europe S.L.
Calle Antonio López 70, 3D
28019 Madrid, Spain

As stated in our terms, return shipping is paid by the customer. Once we receive the band, we’ll refund the full purchase price.

Best regards